Advice Service

We all have problems and concerns from time to time. It is crucial to your happiness and success at University that you don't let small concerns or issues develop into insurmountable problems. The BBKSU Advice Centre is here to offer you advice and support on a wide range of issues and to help you make the right choices. The Advice Centre is run by the Students’ Union independently of the College, so you can rely on our impartiality and confidentiality.

All sessions are completely free for all prospective and enrolled students. 

Here are some of the areas that the Advice Centre covers:

  • Academic issues: Appeals and complaints within your department or generally in the college.
  • Help can be given with disputes over fees.
  • Disciplinary issues: when a student has been accused of an alleged assessment offence, advice and support can be offered.
  • Accusations of non-Academic disciplinary issues.
  • Fitness to study queries.
  • A listening ear to grumbles etc.
  • Form filling: if students or prospective students need help with forms then this can be provided.
  • International Student Issues Homesickness, fees and general and local information. Visa issues are supported through the International Office and the College Registry (due to Home Office regulations).

Contact Details

Simon Upton, Senior Advisor


Opening Hours

Monday - Thursday: 12.00pm - 6.30pm

Friday: 12.00pm - 5.00pm