Advice Service

We all have problems and concerns from time to time. It is crucial to your happiness and success at University that you don't let small concerns or issues develop into insurmountable problems. The BBKSU Advice Centre is here to offer you advice and support on a wide range of issues and to help you make the right choices. The Advice Centre is run by the Students’ Union independently of the College, so you can rely on our impartiality and confidentiality.

All sessions are completely free for all prospective and enrolled students. 

Here are some of the areas that the Advice Centre covers:

  • Academic issues: Appeals and complaints within your department or generally in the college.
  • Help can be given with disputes over fees.
  • Disciplinary issues: when a student has been accused of an alleged assessment offence, advice and support can be offered.
  • Accusations of non-Academic disciplinary issues.
  • Fitness to study queries.
  • A listening ear to grumbles etc.
  • Form filling: if students or prospective students need help with forms then this can be provided.
  • International Student Issues Homesickness, fees and general and local information. Visa issues are supported through the International Office and the College Registry (due to Home Office regulations).

Opening times:

The Advice Centre operates a drop-in first-come first-served policy, however you can arrange a meeting with Simon by dropping him an email at or a voicemail on 020 7631 6655.

During term time the Advice Centre is open for drop-in from 12pm until 7pm Monday to Friday, and by appointment outside of these hours.

Outside of term, the Centre is open from 12pm until 6:30pm for drop-in and by appointment outside these hours.

Find Simon:

The BBKSU Advice Centre is located in a dedicated confidential office, room 454, on the fourth floor of the main building. To get there, you need to take Lift B to the fourth floor and walk ahead towards the Students' Union and the Birkbeck Bar. The office is on the left just before you turn in the corridor. You can also contact Simon Upton by email.