Appeals FAQ’s 

Have you felt that an undisclosed mitigating circumstance has affected your performance in an assessment? Do you believe that something out of your control has affected your results, and your result could have been better? 


Then you can Appeal the Academic Decision. 


What is an Appeal? 

This is when you request a formal review on an academic decision of an assessment within Birkbeck. 


What can you appeal on? 

(This list is not exhaustive) 

  • A decision on Mitigating Circumstances claim 

  • A mark awarded for an assessment 

  • A degree classification 

  • Termination (only if academic reasons were applied) 

  • An Academic Offence allegation (Plagiarism, Collusion, Cheating, etc.) 

  • A Disciplinary 


What are the grounds of an Appeal? 

There are only three specific areas on why you can appeal: 

  1. Undisclosed illness or other mitigating circumstances happened and were not stated before the Sub-Board Examiners reached their decision. 


  1. An administrative error that had nothing to do with you. For example, not having your SSP implemented, you were given someone else’s mark or other administrative errors out of your control. 


  1. An assessment decision was not conducted in accordance with relevant regulations.  


All of these reasons will need to be supported with evidence, in order to ensure your appeal is strong.  



You have up to 4 weeks from the date of incident to submit a complaint. 



Timescale of Response


1. Early resolution






Submission of formal appeal



Start of Appeal (within 4 weeks of results occuring)



2. Formal Stage



Up to 28 calendar days

Submission of request for review of original complaint

Within 14 calendar days

3. Review Stage

Normally within 28 days but can be up to 42 calendar days. 


Early Resolution: 
Before submitting an appeal, you should try and speak to the following members of departments to gain clarification or further guidance on the matter: 

  • Personal Tutor 

  • Programme Director 

  • Head of Department/ School 

  • Supervisor 

  • Module Co-ordinator  

If you do not know who your personal tutor is, please contact your programme administrator or check your MyBirkbeck Profile for your personal tutor details.  


Submission of Appeal: 

Before submitting your appeal, ensure to cover the below key points. Do not forget to try to supply evidence if something undisclosed has occurred. If issues happened within examination rooms, please explain that you are unable to provide information due to lack of devices permitted within the examination room to record or capture evidence. 

Points to include: 

  • What you are appealing against 

  • What had happened or led to the academic decision. Here you would disclose any mitigating circumstances or errors that was not made aware to the Sub-Board of Examiners before.  

  • Why you feel it is important to make the appeal 

  • How you're making improvements 

  • What your preferred resolution is (important) 


Where to send your appeal? 

All Appeals must be submitted by yourself to: which will be reviewed and investigated by staff within the Academic Standards and Quality team.  

The team will receipt your appeal within 7 calendar days and write to you the date you should receive a response. (Usually 21 calendar days) 

Still want to discuss further: 

You can book an appointment to see our Senior Adviser to ensure all points have been raised on your complaints form. 

Please fill a case consent form here.